Frequently Asked Questions
Dent Solution Dent Repair FAQs
What is Paintless Dent Repair (PDR)?
How is it done?
How long does it take?
Do you report to Carfax?
When Can Paintless Dent Repair (PDR) Be Used?
What percentage of dents and dings are repairable?
Although not all dents can be repaired paintless, with modern tools and technics you would be surprised at the damage that a qualified master technician can fix. Since you can save both time and money on your repair while preserving the factory paint and value of your vehicle, we recommend that you consult a Dent Solution Technician before you decide on the repair option that is best for you.
What types of dents and dings cannot be repaired?
Deep dents – On very deep dings and dents, the metal is often pushed too deep for a complete repair.
Dents near the edge of panels – Dents found near the edge of body panels or right on a seam can make access impossible.
Dents and Dings with Deep Creases – It usually requires a skilled dent repair technician to repair creased dents, depending on the crease’s severity. In many cases, a 100% repair is not possible.
What about dents and dings located under braces?
What size dents can be repaired using Paintless Dent Repair (PDR) technology?
What is the cost of Paintless Dent Repair?
It generally runs about one-quarter of the cost of conventional body shop methods, depending on how many dents you have, each dent’s size, and the dents’ placement. Dent Solutions gives discounts when removing multiple dents in the same appointment, so it is more cost-effective to have all your dents repaired at once. The First dent will be FULL PRICE; however, each dent after that will be substantially less.
I got a cheaper estimate to repair my car by replacing and repainting rather than PDR. Why would I use PDR?
Repainting any part of your vehicle (except its bumpers) will result in diminished value. Car dealers are experts at finding repainted panels and shoddy workmanship, and the Carfax report can reduce your vehicle’s trade-in value by hundreds or even thousands of dollars.
What Type Of Results Can I Expect From My Automotive Hail, Dent, or Ding Repair?
All work performed is backed by our 100% satisfaction GUARANTEE with all the people we work with. Our guiding principles are:
- Open and Honest about the work to be performed
- Complete the repairs in a timely fashion
- Provide professional work
- Provide excellent customer service and excellent customer experiences
Please have a look at our Testimonials page and Google Reviews to see our satisfied customers.
What are the benefits of Paintless Dent Repair (PDR) over conventional body repair?
- Protects The Value Of Your Vehicle While Preserving Factory Paint
The original paint surface is not altered in any way and is kept intact; this method is the closest you can get to the dent, never happening in the first place. No grinding, bondo, fillers, or primers are needed because your original factory paint is not disturbed. There are no problems with filler or paint shrinkage months after the repair, typically with most body shop repairs.
Cost is also a significant benefit of Paintless Dent Repair (PDR). Repairs are typically between one-quarter to one-third the cost of conventional dent repair.
- Save Time And Money On Your Repair
Time savings is yet another advantage. Many dents can be fixed in less than an hour. Hail damage is typically fixed in one-three days with Paintless Dent Repair (PDR). A body shop may take 2-3 weeks for the same type of damage.
- Paintless Dent Repairs (PDR) Is An Environmentally Friendly Option
Environmental concerns are another benefit of Paintless Dent Repair (PDR). Since this process keeps the original factory paint on your vehicle, there is no need for the paint, chemicals, or other toxins used extensively in body shops when repairing dents. Paintless Dent Repair (PDR) is 100% environmentally friendly.
Why use Dent Solution?
Dent Solution is independently owned and operated, unlike the franchise companies where skill level and experience can vary between technicians. Dent Solution is a mobile company, meaning that we come to you. Whether you’re a private consumer or a large company, we’re right around the corner. Thousands of hours have gone into perfecting our profession, and the quality and workmanship are always 100% guaranteed to be done to the highest level of quality.
– Paintless Dent Repair (PDR) is revolutionizing the world of dent and ding repair!
Can I get an estimate by sending you a picture?
Answer: Yes. We can provide a price range for a dent repair. That said, we prefer to see the vehicle in person because there are several factors that we cannot account for with a photo, such as sound-deadening material on the inside of the panel or a crash intrusion bar. Moreover, some dents can be so severe we need to physically examine them to determine if they are good candidates for PDR.
Another company told me my dent could not be repaired using PDR.
Should I take it to a body shop? No. PDR is skilled tradecraft, and success is highly dependent on the technician who does the work. The Dent Solution team of master technicians can repair dents that most other repair shops cannot.
What Should You Know About The Paintless Dent Repair (PDR) Process?
No two dents are the same! A dent is caused by something forcefully hitting the affected panel and affecting the surface of the metal with an indention…with that said, when a 1-inch dent is nocked in with a soft rubber object compared to a sharp metal object nocking a dent into the panel creating a 1-inch dent the center would be much more difficult to remove the sharp dent then the soft one which establishes the variation on price for the same 1-inch dent from one to the other on price.
What factors could require an upcharge?
- Creases are more complex than soft round dents
- Aluminum is more difficult to work on than metal
- Braces add to the difficulty of the dent to be removed
- Body line dents add more difficulty to the repair
Some panels have sound deadening panels on the inside of panel which make it more difficult to remove the dent.
Multiple dent discounts are priced accordingly….1st biggest dent full price depending on size of the dent and each individual dent on the same car is now priced half off the original price each dent would of been after the largest dent has been priced to full price.
What Factors could result in a discount?
First dent full price each dent thereafter is half price
Multiple car discounts available
Will my paint be damaged?
No. Today’s factory paints are very flexible and will not be damaged by this process. Paintless Dent Repair (PDR) is the only way to repair a dent and still keep your factory paint.
Will my dents be 100% gone?
The deeper the dent, the more difficult it is to repair. Even on larger dents, most people are amazed at the results.
Will my dents come back?
Absolutely not. Once a dent has been removed properly with Paintless Dent Repair (PDR), it never comes back.
Can any dent be fixed?
No. The most important factors in determining if a dent can be repaired by Paintless Dent Repair (PDR) are depth and location. Dents the size of a dinner plate or larger can be fixed successfully, as long as they are not too deep. On the other hand, some dents that are as small as a dime but very deep, cannot be fixed using Paintless Dent Repair (PDR) because the metal is too stretched. Cracked paint can also be an indication that a dent is too deep.
The most common dents fixed are the size of a golf ball and under. Most (about 95%) minor dents can be repaired. About 5% of minor dents can’t be fixed due to depth or location. Areas such as some quarter panel opening lips, some forward areas of heavily braced hoods, or the very edges of some panels are examples of bad locations.
CAN Paintless Dent Repair (PDR) help me SELL MY CAR?
Ever hear the saying “Image is everything”? Most people judge a car by its appearance. If it looks good they assume it has been well taken care of. Used car dealers and wholesalers know this. They also know what they spend on Paintless Dent Repair (PDR) will make them many times over what they spend, and will help them sell the car quicker. If you’re selling your car, Paintless Dent Repair (PDR) is one of the best ways to get top dollar, more interested buyers, and a quicker sale.
Can I use my automotive insurance for the repair?
Yes, but most of the time the cost of your dent or ding repair is less than your deductible.
Will A Auto Hail Damage Claim Cause My Insurance Rates To Go Up?
No, hail storms are considered a catastrophic event or an act of nature and are covered under Catastrophe Coverage. This type of damage is covered under your comprehensive coverage.
When is Paintless Dent Repair NOT An Option?
Below are general guidelines for when the PDR dent repair service may not be a viable repair option.
- If the body panel has previous repairs where body fillers like Bondo were used – Bondo will crack when manipulated by PDR dent repair techniques.
- Severely cracked paint – the dent can possibly be repaired but it may still require painting
- Heavily oxidized and non-shiny paint – recommend refinishing using conventional methods
- Plastic bumpers – PDR dent repair only works on thin gauged metal
- Heavy gauge metal bumpers – likely too thick replacement is recommended
- Chrome moldings – too thin and replacement is recommended
- Plastic spoilers or cowl panels – replacement is recommended